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General


Who is the John Q. Smoker Premium E-Cigarette intended for?


The John Q. Smoker Premium E-Cigarette may be purchased and is intended for use by anyone who is 18 years of age or older. It should not be used by children; pregnant or breast feeding women; people with heart disease, high blood pressure, or diabetes; or people taking medicines for asthma or depression. Consult your physician before using any electronic cigarette product. By purchasing this product, you certify that you are 18 years of age or older.


How does the John Q. Smoker Premium E-Cigarette function?


The John Q. Smoker Premium E-Cigarette operates as a 2-piece device, powered by an automatic 3.7V, 1300 mAh rechargeable battery w/ LED indicator, rated for approximately 1200-1400 puffs and a long-term use replaceable cartridge containing approximately 3ml of mixed liquid nicotine solution and a flavor of your choosing. When you draw on the mouthpiece and inhale, this process heats the mixed nicotine solution within the cartridge, which then vaporizes the solution into vapor.


Does the John Q. Smoker Premium E-Cigarette produce second-hand smoke?


No, the John Q. Smoker Premium Cigarette produces a vapor akin to vapor that is produced by fog machines. The vapor itself does not contain tobacco or related carcinogens, and does not reproduce the second-hand smoke associated with traditional tobacco cigarettes.


How does the John Q. Smoker Premium E-Cigarette differ from similar products on the market?


The John Q. Smoker Premium E-Cigarette contains an industry-leading automatic 3.7V, 1300 mAh rechargeable battery w/ LED indicator , rated for approximately 1200-1400 puffs, and utilizes a cartridge system that provides the user with an equivalent long-term solution as the battery that powers it. This allows the user to enjoy the product for prolonged usage periods, without worry of battery discharge and constant cartridge rotation.


May I really smoke the John Q. Smoker Premium E-Cigarette anywhere?


The John Q. Smoker Premium E-Cigarette is not a traditional cigarette and does not burn tobacco products. It may be used in many private or public common areas where traditional tobacco smoking bans exist such as bars, restaurants, arenas, planes and office buildings. Unlike a traditional cigarette, the John Q. Smoker Premium E-Cigarette produces a vapor that is odorless and environment-friendly, unlike cigarette smoke. However, you should always consult with the location manager/owner of the establishment or place of business in which you are present before using the John Q. Smoker Premium E-Cigarette.


What type of flavors are available for purchase?


The John Q. Smoker Premium E-Cigarette is available in currently available in two flavors of your choosing, including: Full Flavor (Tobacco) and Menthol.


Is the John Q. Smoker Premium E-Cigarette a viable alternative to traditional smoking?


The John Q. Smoker Premium E-Cigarette cartridge does not burn or use tobacco products in its ingredients. It does not contain the dangerous smoke, fiery ash, and unwelcome smell associated with traditional tobacco cigarettes.

 

May I use the John Q. Smoker Premium E-Cigarette to quit smoking?


The John Q. Smoker Premium E-Cigarette cannot legally be used as a "quit smoking" or smoking cessation device, as it has not been approved by the FDA for this purpose.


Ordering


Is my online order via credit card or bank draft secure?


May I purchase the John Q. Smoker Premium E-Cigarette elsewhere on the internet?


The John Q. Smoker Premium E-Cigarette is exclusive to johnqsmoker.com and our designated retail affiliates. It may not be resold without explicit authorization from John Q. Smoker, LLC.

 

Shipping


What countries do you ship to?


The John Q. Smoker Premium E-Cigarette may be purchased by U.S. and international customers and shipped to U.S. and international shipping addresses. Please refer to your region's rules and guidelines pertaining to the purchase and use of electronic cigarettes before placing your order.


Is shipping free for everyone?


Free shipping is offered for purchases delivered by The United States Postal Service (USPS). Please be aware that we cannot offer any guarantee of delivery or accept any liability for lost/stolen orders. All delivery issues should be addressed with the United States Postal Service (USPS).


What shipping options are available?


We ship via the United States Postal Service (USPS) Priority Mail for all domestic (U.S.) and international orders. In addition to USPS, we soon intend to offer Priority Overnight, Standard Overnight, Express Saver, 2 Day and Ground shipping via FedEx as an alternative. Guaranteed delivery will only be available on orders shipped via FedEx. Shipping options and costs will be displayed on the checkout page for the shipping address provided. 


How long does it take to receive my order?


Delivery times range approx. 2-3 business days throughout the continental United States, and 6-10 business days worldwide. Please note that we cannot offer any guarantee of delivery or accept any liability for lost orders when choosing USPS as your preferred carrier. All delivery issues should be addressed with the United States Post Office (USPS). For inquiries specific to your order, please contact us and a John Q. Smoker representative will assist you.


How do I know my order has been shipped?


 

Upon completion of packaging and confirmation of USPS receipt, you will receive a notification email which will include your tracking number which can be used to track your order.


How do I track my order?


Upon receiving your notification email, please copy and paste your tracking number in your chosen carrier's tracking website. For USPS orders, please use the USPS tracking website by clicking here. For FedEx, please use the FedEx website by clicking here. Please allow up to 24 hours for your tracking number to become active.


Product


How big is the John Q. Smoker Premium E-Cigarette?


The John Q. Smoker Premium E-Cigarette is equivalent to a cigarillo, or small cigar (i.e. Swisher Sweets or Hamlets) in size and shape when fully assembled (battery w/ cartridge attached).


What is a cartridge?


John Q. Smoker Premium E-Cigarette cartridges are a combination of a cartridge and an atomizer in one unit, with an additional mouthpiece at the end for added style and convenience of use. Each individual cartridge is designed to provide longevity, rated for 1200-1400 puffs and to create a worry-free experience for the user. As the cartridges are replaceable, flavors are optimized to the device and alleviate concerns with atomizers and vapor consistency.


How long does each each cartridge last?


Each John Q. Smoker Premium E-Cigarette cartridge supplies the user with approximately 1200-1400 puffs. Please be aware that this is merely a guide and actual results may vary depending upon the user.


How long does each battery last between charges?


Each John Q. Smoker Premium E-Cigarette battery is constructed using the latest lithium ion technology and typically lasts the average user approximately for 1300-1400 puffs before requiring a full recharge.


How do I know when the battery needs recharging?


The John Q. Smoker Premium E-Cigarette battery will blink 10 times to notify you that it requires a recharge. Please note that the John Q. Smoker Premium E-Cigarette battery does not contain cut-off times for usage, and only disables when the user has stopped inhaling. It is advised that you limit your draw to 5 seconds to ensure safe product use, maximized usage periods, and cartridge flavor preservation.


How long does it take to recharge a battery?


On average, a fully discharged John Q. Smoker Premium E-Cigarette battery will take approximately 3-4 hours to fully recharge. You can recharge your batteries using the provided wall adapter compatible with your region or the included USB charger. For safety and continued warranty, use only approved John Q. Smoker Premium E-Cigarette accessories to charge your batteries.


How much nicotine is provided in each cartridge?


Three levels of nicotine strength are provided in each John Q. Smoker Premium E-Cigarette cartridge: Full (24mg), Medium (18mg) and Lights (12mg). Please be aware that during the vaporization process, the bioavailability of nicotine is less than that of traditional cigarettes and thus, you will receive a smaller dosage of nicotine than advertised. The nicotine dosages in-cartridge are increased in amount to provide you with a comparable smoking experience as that of traditional cigarettes.


CALIFORNIA PROPOSITION 65: Warning: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.